Frequently Asked Questions
Everything you need to know about your luxury shopping experience at Daniello.
How long does shipping take and what are the costs?
We offer express worldwide shipping. Delivery typically takes 2-5 business days depending on your location. Shipping costs are calculated at checkout based on the destination and order value.
Are the products sold on Daniello.com authentic?
Absolutely. Daniello guarantees the authenticity of every item we sell. We work directly with luxury designers and authorized distributors to ensure all products are 100% genuine and include original packaging.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and designer labels still attached.
Will I have to pay import duties and taxes?
For orders shipped within the European Union, prices include VAT. For international orders outside the EU, duties and taxes may be applied by your local customs office and are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed through encrypted payment gateways.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.